Privacy Policy

Address Information

112 Limassol Avenue

2015 Nicosia, Cyprus

Phone: +357 22 674 852

Introduction

SalesForce Pro is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our website, you consent to the data practices described in this policy.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our website:

Personal Information You Provide

• Contact Information: Name, email address, phone number, company name, and business address when you submit inquiry forms or contact us
• Professional Information: Job title, company size, industry sector, and specific business needs related to sales development services
• Communication Records: Content of messages, inquiries, and correspondence you send to us through our contact forms or email

Automatically Collected Information

• Usage Data: Pages visited, time spent on pages, links clicked, referring website addresses, and browsing patterns
• Device Information: IP address, browser type and version, operating system, device type, and unique device identifiers
• Cookie Data: Information collected through cookies and similar tracking technologies as described in our Cookie Policy

How We Use Your Information

We process your personal information for the following purposes based on legitimate business interests and legal obligations:

• Service Delivery: Responding to your inquiries, providing requested information about our sales services, and facilitating business consultations
• Communication: Sending service-related updates, responding to questions, and maintaining ongoing business relationships with clients
• Website Improvement: Analyzing usage patterns to enhance website functionality, user experience, and content relevance
• Marketing: Sending promotional materials about our services, industry insights, and business development resources (with your consent where required)
• Legal Compliance: Meeting regulatory requirements, enforcing our terms, protecting against fraud, and resolving disputes
• Business Analytics: Understanding market trends, client needs, and service effectiveness to refine our offerings

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf, such as email delivery, website hosting, and analytics platforms (bound by confidentiality agreements)
• Business Partners: Trusted partners who collaborate with us to deliver comprehensive sales solutions (only with your consent)
• Legal Requirements: When required by law, court order, or governmental regulation, or to protect our legal rights and safety
• Business Transfers: In connection with any merger, acquisition, or sale of company assets (your data rights will be maintained)

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data transmitted between your browser and our servers is protected using SSL/TLS encryption protocols
• Access Controls: Strict limitations on who can access personal data, with authentication requirements and role-based permissions
• Secure Storage: Personal information stored on secure servers with regular security updates and vulnerability assessments
• Data Retention: We retain personal information only as long as necessary for business purposes or legal requirements, then securely delete it
• Breach Notification: In the unlikely event of a data breach, we will notify affected individuals and relevant authorities as required by law

Your Privacy Rights

Under GDPR and applicable privacy laws, you have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you and details about how it's processed
• Right to Rectification: Request correction of inaccurate or incomplete personal information
• Right to Erasure: Request deletion of your personal information under certain circumstances ("right to be forgotten")
• Right to Restrict Processing: Request limitation on how we process your personal information in specific situations
• Right to Data Portability: Receive your personal information in a structured, commonly used format and transfer it to another controller
• Right to Object: Object to processing of your personal information based on legitimate interests or for direct marketing purposes
• Right to Withdraw Consent: Withdraw consent at any time for processing based on consent (without affecting prior processing)

To exercise these rights, please contact us using the information provided on our contact page. We will respond to your request within one month.